Sheraton Grand Chicago Riverwalk

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Make Your Vacations Special at Sheraton Grand Chicago Riverwalk

Sheraton Grand Chicago Riverwalk is a luxurious hotel located in the heart of downtown Chicago, right next to the Chicago River.

The hotel boasts stunning views of the city skyline and the river from its guest rooms and suites, which are elegantly furnished with modern amenities and comfortable beds.

The hotel offers various room options, including river view rooms, deluxe rooms, and executive suites, each with its unique charm and ambiance.

Sheraton Grand Chicago Riverwalk features a variety of dining options, including the vibrant River North neighborhood, which offers an eclectic mix of cuisines from around the world.

The hotel also features a fitness center, a rooftop sundeck, and an indoor pool, making it an ideal destination for both leisure and business travelers.

The hotel's event and meeting spaces are perfect for hosting weddings, conferences, and other events, with state-of-the-art technology and a team of dedicated staff to ensure a flawless event.

With its prime location, exceptional amenities, and impeccable service, Sheraton Grand Chicago Riverwalk is a must-visit destination for anyone looking to experience the best of Chicago.

Top Amenities

Family Rooms     Non-smoking rooms     Fitness centre     Parking on site     24-hour front desk     Coffee house on site     Swimming pool     Room service     Breakfast     Bar     WiFi     Facilities for disabled guests

Room Type Max. Options Booking

Traditional Double Room

This double room provides tea/coffee maker, air conditioning, and flat-screen TV.

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Traditional King Room

This double room provides air conditioning and a tea/coffee maker.

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Club Double Room with City View - High Floor

This double room offers cable TV, executive lounge access, and air conditioning,

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This double room offers a bathrobe, an executive lounge access, and flat-screen TV.

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This double room features a tea/coffee maker and air conditioning.

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This double room has air conditioning, tea/coffee maker, and cable TV.

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This double room provides air conditioning, a flat-screen TV, and seating area.

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Extra health & safety measures

Cleanliness & disinfecting

  • Cleaning chemicals are used against Coronavirus
  • Linens, towels, and laundry are washed as per the local authority guidelines
  • Clean guest lodging between stays
  • Guests can cancel any cleaning services while staying

Physical distancing

  • Screens or physical barriers installed between staff & guests in key areas
  • Cashless payment is allowed
  • Physical distancing rules obeyed
  • Use mobile app for room service
Safety features
  • Hand sanitizer available in rooms & key areas
  • A first aid kit is offered
  • Contact healthcare professionals
  • Face masks are provided
  • All safety protocols are followed by staff
  • Shared stationery like printed menus, magazines, pens, and paper removed

Food & drink safety

  • Maintain physical distancing in dining areas
  • Food is provided directly in the room
  • Fresh & covered food is delivered
  • Room Service
  • Newspapers
  • Non-smoking Rooms
  • Family Rooms
  • Elevator
  • Safe
  • Heating
  • All Spaces Non-Smoking
  • Air Conditioning
  • Carpeted
Business Facilities
  • RooFax/Photocopying
Media & Technology
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV
  • Hairdryer
  • Toilet
  • Bathroom
  • Slippers
Food & Drink
  • Bar
  • Breakfast in the Room
  • Restaurant with Dining Menu
  • FSpecial Diet Meals (upon request)
  • Minibar
  • Hiking
  • Cycling
Front Desk Services
  • 24-Hour Front Desk
  • Currency Exchange
  • Tour Desk
  • Ticket Service
  • Baggage Storage
  • Concierge Service
Cleaning Services
  • Laundry
  • Dry Cleaning
  • Ironing Service
  • Shoeshine
  • Daily Housekeeping

Frequently asked questions

Q: Is there a parking facility available at the hotel?

A: Yes, the hotel provides both valet and self-parking options for a daily fee.

Q: Is Wi-Fi available at the hotel?

A: Yes, premium in-room Wi-Fi is included in the daily destination fee.

Q: Is breakfast included in the room rate?

A: No, breakfast is not included in the room rate. However, the daily destination fee includes a daily food and beverage credit of $20 which can be used at the hotel's restaurants.

Q: Does the hotel allow pets?

A: Yes, the hotel allows pets for free with no extra charges.

Q: Is smoking allowed at the hotel?

A: No, the hotel is 100% smoke-free.

Guest reviews:

Staff, 8.5
Facilities, 8.1
Cleanliness, 8.4
Free WiFi, 7.0
Comfort, 8.4
Value for money, 7.4
Location, 9.3
Important House Rules
Sheraton Grand Chicago Riverwalk accepts special requests, which can be added to the next step of the booking process.
House rules
Check-in time: From 4:00 PM
Note: Guests must show a photo ID and credit card during check-in.
Check-out time: Until 12:00 PM
Cancellation / Prepayment:
Refundable damage deposit:
  • Cancellation and prepayment policies vary depending on the type of accommodation.
Children and beds:
Child policies:
  • Children of all ages are welcome, but those 12 and above are considered adults.
  • To see accurate prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies:
  • Cribs and extra beds are not available at this property.
Age Restriction:
  • The minimum age for check-in is 21.
Pets policy:
  • Pets are allowed for free with no extra charges.
  • Different policies and additional supplements may apply for bookings of more than 9 rooms.
Accepted Cards:
  • The hotel accepts a range of cards and reserves the right to temporarily hold an amount before arrival.
The Fine Print:
Note :
  • Photo identification and a credit card are required at check-in, and special requests are subject to availability and additional charges.
  • The method of payment used for the reservation must be presented at check-in. Contact the hotel for details.
  • Guests must be at least 21 years old to check in.
  • Roll-away beds are available for a fee and must be booked in advance for king rooms only. Contact the hotel for more information.
  • Refrigerators may be available on request for an additional fee.
  • A Daily Destination Fee of $20/night will be charged upon check-in for all reservations, including the following amenities:
    • $20 Daily Hotel Food and Beverage Credit (non-cumulative).
    • Provides Local Chicago Popcorn (for up to 2 guests daily).
    • Offers Fitness Center Class (for up to 2 guests, hosted daily).
    • Includes Local Gifts from Gift Shop Selection.
    • Provides Premium in-room Wi-Fi.
  • Additional safety and sanitation measures are in place due to COVID-19.
  • Early departure may result in the full amount of the stay being charged.

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