The Palmer House Hilton Chicago

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Reserve Comfy Accommodations at The Palmer House Hilton

The Palmer House Hilton is a historic hotel in downtown Chicago, Illinois. It was first opened in 1871 by Potter Palmer and has since become a cultural landmark of the city. The hotel boasts 1,639 guest rooms, suites, ten ballrooms, and meeting rooms, making it a popular choice for weddings and conferences.

The hotel has undergone several renovations, including a $170 million restoration in 2008 that updated guest rooms and public spaces. The hotel also features several on-site dining options, including the famous Lockwood Restaurant and Bar, which offers a contemporary twist on classic American cuisine.

The Palmer House Hilton has hosted many notable guests over the years, like U.S. presidents, foreign dignitaries, and celebrities. It is also known for its art collection, which includes works by famous artists such as Louis Comfort Tiffany and William de Leftwich Dodge. The hotel's location in the heart of downtown Chicago makes it a popular choice for tourists and business travelers.

Top Amenities

Family Rooms     Non-smoking rooms     Fitness centre     Parking on site     24-hour front desk     Coffee house on site     Swimming pool     Room service     Breakfast     Bar     WiFi     Facilities for disabled guests

Room Type Max. Options Booking

Double Room with Two Double Beds

This room has its own bathroom with a hair dryer and fancy bath products.

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Deluxe Double Room with Two Double Beds

This room has 2 bathrooms with a hair dryer and fancy bath products.

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King Room

This room has its own bathroom with a hair dryer and fancy bath products.

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This King room is on a high floor and has its own elevator, fancy bath products, and free high-speed WiFi in the room.

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This room provides a private bathroom with a hairdryer and exclusive bath services.

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This room features handicap-accessible facilities, such as a private bathroom with a raised toilet and grab bars.

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Extra health & safety measures

Cleanliness & disinfecting

  • Cleaning chemicals are used against Coronavirus
  • Linens, towels, and laundry are washed as per the local authority guidelines
  • Clean guest lodging between stays
  • Guests can cancel any cleaning services while staying

Physical distancing

  • Screens or physical barriers installed between staff & guests in key areas
  • Cashless payment is allowed
  • Physical distancing rules obeyed
  • Use mobile app for room service
Safety features
  • Hand sanitizer available in rooms & key areas
  • A first aid kit is offered
  • Contact healthcare professionals
  • Face masks are provided
  • All safety protocols are followed by staff
  • Shared stationery like printed menus, magazines, pens, and paper removed

Food & drink safety

  • Maintain physical distancing in dining areas
  • Food is provided directly in the room
  • Fresh & covered food is delivered
  • Room Service
  • Newspapers
  • Non-smoking Rooms
  • Family Rooms
  • Elevator
  • Safe
  • Heating
  • All Spaces Non-Smoking
  • Air Conditioning
  • Carpeted
Business Facilities
  • RooFax/Photocopying
Media & Technology
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV
  • Hairdryer
  • Toilet
  • Bathroom
  • Slippers
Food & Drink
  • Bar
  • Breakfast in the Room
  • Restaurant with Dining Menu
  • FSpecial Diet Meals (upon request)
  • Minibar
  • Hiking
  • Cycling
Front Desk Services
  • 24-Hour Front Desk
  • Currency Exchange
  • Tour Desk
  • Ticket Service
  • Baggage Storage
  • Concierge Service
Cleaning Services
  • Laundry
  • Dry Cleaning
  • Ironing Service
  • Shoeshine
  • Daily Housekeeping

Frequently asked questions

Does The Palmer House Hilton have a fitness center?

Yes, The Palmer House Hilton has a fitness center that is open 24 hours a day.

Does The Palmer House Hilton have a pool?

No, The Palmer House Hilton does not have a pool.

Does The Palmer House Hilton allow pets?

Yes, The Palmer House Hilton allows pets on request with an additional fee.

Is late check-out possible at The Palmer House Hilton?

Yes, late check-out is possible at The Palmer House Hilton till noon upon request and availability. Late check-out fees apply for check-outs in the afternoon.

Does The Palmer House Hilton offer free Wi-Fi?

Yes, The Palmer House Hilton offers complimentary Wi-Fi in all guest rooms and public areas.

Guest reviews:

Staff, 8.2
Facilities, 7.7
Cleanliness, 8.1
Free Wi-Fi- 6.6
Comfort, 8.1
Value for money, 7.0
Location, 9.3
House Guidelines
Special requests are allowed, as mentioned in the next step.
House rules
Check-in: From 3:00 PM - 11:00 PM
Check-out: Until 11:00 AM
Cancellation and prepayment policies vary by room type and dates.
Children and beds:
Child policies:
  • Children of all ages are welcome, but those over 18 are considered adults.
  • Prices and occupancy info depend on the number and ages of children.
  • Write the number of kids in your group and their ages in the search bar to see the correct prices & occupancy details.
Crib and extra bed policies:
  • 0 - 2 years
    • Extra bed available on request for $40 per child/person per night.
  • 3+ years
    • Cribs and extra beds are not included in the total price, paid separately during the stay.
    • The availability of cribs and extra beds depends on the chosen option.
Age restriction:
The minimum age is 18 for check-in.
Pets allowed on request (charges may apply)
Different policies and supplements may apply when booking more than 9 rooms.
Accepted Cards:
The Palmer House Hilton accepts cards and temporarily holds an amount before arrival.
The Fine Print:
  • A photo ID and a credit card are required at check-in.
  • Special requests are subject to availability and may incur additional charges.
  • Valet parking is available for $82/per day.

Please note the following about check-in and check-out :
  • $25 fee for early check-in (08:00-12:00)
  • Check-out time is 11:00 AM.
  • Late check-out till noon is free upon request and availability.
  • $25+tax fee for late check-out till 1:00 PM.
  • $50+tax fee for late check-out till 2:00 PM.
  • $75+tax fee for late check-out till 3:00 PM.
  • $100+tax fee for late check-out till 4:00 PM.
  • Late check-out after 4:00 PM incurs a fee of 1 night's room/tax.

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